This category can encompass many different aspects of your driving experience, from noises and vibrations to just that sensation of “My car just isn’t performing like it used to” and the repair can sometimes be elusive.  However, you know your Lexus better than anyone and  you are the best source for valuable information that can lead us to a proper diagnosis and repair.  Gather as much information and detail as possible. For example; Does the problem occur when the car is first started or after it has been driven for a while?  At low speeds or faster speeds?  The more information we have the greater the chance we will diagnose the problem quickly and accurately.  Warning lights and Check Engine Lights are more straight forward, our scan tool will give us a starting point of what is causing the problem.  There will be a diagnosis fee, when diagnosing  either of these type of problems, which will be applied to the bill if the repair is done.